1. Who we are
Meet the XP Circles team
XP Circles (“we,” “our,” or “us”) is operated by the XP Circles team in Seattle, Washington. Privacy requests go straight to the core team so we can respond quickly as the product evolves.
Privacy Notice
We protect every pod, drop, and check-in.
XP Circles is a location-driven discovery app that connects neighbors with daily pods and curated meetups. This notice explains the data we collect, how we use it, and the choices available to you.
Responsible team
Seattle, WA
Operated by the XP Circles team. Reach us anytime at support@xpcircles.com.
Quick response
We respond within 10 business days
Send any access, correction, or deletion request to support@xpcircles.com, and include the email tied to your account so we can help faster.
2. Data we collect
Everything we gather and why
The table below lists each category, concrete examples, and why we collect the data.
| Category | Examples | Why we collect it |
|---|---|---|
| Account basics | Email, password, first/last name | Create and secure your XP Circles account; personalize pods and communications. |
| Profile details | Bio, availability windows, interests, neighborhoods | Match you with relevant pods, highlight local experiences, and help peers know who they’re meeting. |
| Location info | Approximate neighborhood, optional precise GPS pin | Suggest nearby pods, provide meetup spots, and surface weather adjustments. Precise GPS is only used when you explicitly allow it. |
| Usage telemetry | Pod join/leave events, feature adoption, anonymized error logs | Maintain reliability, improve features, and detect abuse. |
| Feedback & support | In-app feedback notes, email threads | Respond to your requests, improve the product, and follow up when needed. |
| Push notification tokens | Device token, platform, locale, app version | Deliver reminders and critical pod updates. |
| Payment & purchase records | App Store transaction IDs, subscription status, Apple Pay receipt metadata (never full card numbers) | Process premium subscriptions via Apple, confirm entitlements, handle refunds or chargebacks, and meet financial/compliance obligations. |
We do not collect your contact list or track background location outside of active use. Card numbers and full billing details are never sent to us; Apple securely processes payments and shares only tokenized receipts.
3. How we use your data
Purpose-built for XP Circles
- Deliver the core experience: curate pods, generate daily recommendations, and enable in-app chat.
- Process subscriptions: validate Apple Pay/App Store receipts, keep your premium access active, and handle billing inquiries.
- Maintain safety: monitor for policy violations, rate limiting, and suspicious activity.
- Communicate with you: send onboarding tips, pod drop reminders, and product updates (marketing updates are optional).
- Improve XP Circles: analyze aggregated usage patterns and feedback to tune future releases.
- Comply with law and policy: respond to valid legal requests and enforce community rules.
We do not sell your personal information. Data is only shared with trusted infrastructure providers that support app operations and are bound by their own security and privacy commitments.
4. Retention
Minimal retention windows
- Active account data: kept while you maintain an account.
- Feedback & analytics: anonymized or deleted when no longer needed unless legally required.
- Account deletion: deleting your account triggers removal of profile info, pods, and stats from our databases within 30 days.
Any exported JSON you download remains solely on your device.
5. Your choices & rights
You stay in control
- Profile control: update your profile details, notification preferences, and availability at any time.
- Location access: revoke location permissions from system settings—some features may stop working without location data.
- Notifications: disable marketing or weather alerts inside the app, or turn off XP Circles notifications from your device settings altogether.
- Data export & deletion: use the profile screen to export your data or permanently delete your account. You may also email support@xpcircles.com for support.
- Opting out: contact us to fully remove any remaining data and feedback artifacts.
6. Security
Layers of protection
We use HTTPS for all network calls and employ industry-standard authentication, storage, and integrity controls. Access to user data is limited to authorized team members. While no system is perfectly secure, we continuously monitor for unusual activity and apply security updates.
7. International participants
Hosted in the U.S.
Our infrastructure is hosted in the United States. If you join from outside the U.S., you consent to storing and processing your information there, where privacy laws may differ from those in your country.
8. Updates
We’ll keep you informed
We may revise this notice as XP Circles evolves. Significant changes will be shared in-app or by email. Continued use after changes means you consent to the updated policy.
9. Contact
Support in your inbox
Email support@xpcircles.com with the subject line “XP Circles Privacy Request – <Your Name>”. Include the email tied to your account and the type of request (access, correction, deletion). We aim to respond within 10 business days.